How can we help?
Learner and account support
Sign in to open a support case connected to your account, course, order, payment, entitlement or credential when available.
Open Hapus SupportInstitute partnerships
Authorized institute accounts can manage verification and prepare courses for review. Student accounts do not provide institute access.
Safety, fraud or community concerns
Use Hapus Support to report impersonation, harmful content, privacy concerns, manipulated activity or another policy issue.
Review reporting guidancePrivacy and legal questions
Review the current policies before submitting a privacy request, complaint or legal question through Hapus Support.
Read the Privacy PolicyProtect sensitive information
Never send passwords, one-time codes, full card details, authentication tokens or private identity documents through a general message. Hapus will request evidence only through an appropriate protected workflow when that capability is available.
Public-beta contact details
Hapus currently handles requests through authenticated Support and the institute application workflow. An official public email address, telephone number and registered office address will be published here only after they are confirmed by the product owner.